SERVICE providers AGREEMENT

1. INTRODUCTION

This Transporter Service Agreement (“Agreement”) is a legally binding contract between VIPI Transport / VIPI Technologies Group Ltd. (“VIPI”, “We”, “Us”, or “Our”) and the registered transporter (“You”, “Transporter”, or “Service Provider”).

By creating an account, subscribing to any VIPI Transport role, using the platform, accepting a booking, or offering services through VIPI Transport, you agree to all terms outlined in this Agreement.

VIPI Transport is a digital connector platform, not a transport company, employer, or agent. We only connect clients with service providers.

2. REGISTRATION, IDENTITY & VEHICLE VERIFICATION

2.1 Eligibility Requirements

To operate as a Transporter on VIPI, you must:

  • Be at least 18 years old
  • Provide valid government identification
  • Own or be authorized to use the vehicle you list
  • Have a valid driver’s license appropriate for your vehicle category
  • Complete all steps required in the VIPI Transport KYC (Know Your Customer)

2.2 Vehicle Requirements

You must provide:

  • Valid vehicle registration
  • Valid insurance (comprehensive or third-party)
  • Roadworthiness certificate or inspection proof (if applicable)
  • Accurate photos and vehicle details

2.3 Accuracy of Information

You agree that all information you provide is true and updated. Providing false information may result in suspension or legal action.

3. LICENSING, PERMITS & LEGAL COMPLIANCE

3.1 Licensing Responsibility

You are solely responsible for obtaining and maintaining all licenses and permits required to legally operate, including:

  • Professional driving permit
  • Taxi or public transport permit
  • Goods transportation permit
  • Commercial vehicle license
  • Cargo handling or freight authorization
  • Any regional transport authority requirements

VIPI is not responsible for verifying permits unless required by law.

3.2 Compliance with Laws

You must comply with all transport, road, tax, and business laws. All violations are your responsibility.

4. TAX RESPONSIBILITY & FINANCIAL OBLIGATIONS

4.1 Independent Tax Responsibility

All income earned is your own business revenue. VIPI does not withhold or remit taxes. You are responsible for income tax, VAT, local levies, and business registration.

4.2 Subscription Fees

You agree to pay the monthly subscription for your selected role(s). Failure to pay may result in suspension.

5. INDEPENDENT CONTRACTOR STATUS

You acknowledge you are not an employee or agent of VIPI. You operate independently, control your own hours, and bear full business responsibility.

6. SERVICE DELIVERY & LIABILITY

6.1 Responsibility for Safety & Conduct

You are responsible for safe driving, proper handling of goods, respectful conduct, and complying with safety standards.

6.2 Client Interactions

You must communicate clearly, arrive on time, and fulfill bookings professionally.

6.3 Insurance & Liability

All risks related to accidents, damages, theft, cargo loss, or injuries fall under your responsibility unless covered by insurance. VIPI is not liable for any damages or disputes.

7. PLATFORM USAGE RULES

7.1 Prohibited Activities

  • Fake bookings
  • Dishonest pricing
  • Illegal activities
  • Harassment
  • Sharing accounts
  • Avoiding subscription payments

7.2 Suspension & Termination

VIPI may suspend or terminate your account for violations, safety issues, fraud, or repeated complaints.

8. PAYMENTS & PRICING

8.1 Pricing

Pricing is determined by vehicle type, negotiations, and distance estimation.

8.2 Payments

Payments may be direct or through supported platforms. VIPI is not responsible for disputes unless using in-app payments.

9. DISPUTE RESOLUTION

9.1 Handling Complaints

VIPI may mediate but is not legally obligated and is not liable for losses.

9.2 Governing Law

This Agreement is governed by the laws of the country where service is performed.

10. ACCEPTANCE OF TERMS

By using VIPI Transport, you confirm that you have read, understood, and agree to all terms in this Agreement.